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What Should You Do in Case of an Emergency in Mexico?

Emergencies are, well, emergencies. They are unexpected events that can occur anywhere and anytime, to anyone. Whether you have a bad fall, suffer from something life-threatening or are involved in a car crash, you need to know what to do, who to call and where to go. Many retirees that make the move to Mexico’s beautiful Riviera Maya often feel stressed about what they will do if an emergency happens. It can be daunting when you’re new to a country. But there is no need to worry. The Riviera Maya is foreign-friendly in more aspects that one, taking this all the way to the emergency room.

Before arriving to Mexico, register with your Consulate

Once you have decided to make the move to Mexico, it is highly recommended that you let your country’s Consulate know where you are planning to go. That way, in case of major emergencies such as natural disasters you are accounted for by your government. They will also be able to keep you informed in case of extreme weather or political conflict and advise you on the need of evacuation or others.

Phone numbers to save in case of an emergency

Of course, we highly recommend you save your Consulate or Embassy’s citizen assistance number on speed dial. In case of an emergency, you will want to let them know where you are and what happened in case you need assistance for evacuation.

Additionally, there are many numbers in Mexico that you can use for emergencies. The most important one, of course, is 911. Here, you will be able to report fire, police and medical emergencies. They will dispatch police cars, firetrucks or ambulances to your location.

If you find yourself in an emergency, there are other phone numbers you may contact that can help you. However, keep in mind that many of these (including 911) may not have English-speaking staff. However, if you do not speak Spanish, we recommend you find help. Luckily, there are other services for designed for foreigners (see below).

 

General Emergencies 911

US Embassy

 

Canadian Embassy

998 883 0272

 

998 883 3232
Playa del Carmen
Red Cross 984 873 1233
Fire Department 984 879 3669
Hyperbaric Oxygen Chamber Treatment 984 873 1365
Bureau of Immigration 984 873 1884
Civil Protection 984 877 3053
Tulum
Red Cross 984 802 5521
Fire Department 984 871 3732
Civil Protection 984 871 2688
Cancun
Red Cross 998 884 1616
Fire Department 998 884 1202
Hyperbaric Oxygen Chamber Treatment 998 891 5200
Bureau of Immigration 998 881 3560

Civil Protection

 

 998 887 4341